terms & conditions

Customer Information and Terms & Conditions for the U.S.A.

1. Scope of application
The Terms and Conditions set forth below shall apply to all use of the all in case Website www.theallincase.com (the "Website") and purchase of products through the Website. By using the Website or purchasing through the Website, you agree to these Terms and Conditions. Please read them carefully. By using the Website or purchasing products through the Website, you agree that all agreements, notices, disclosures, and other communications that case closed LLC provides to you electronically satisfy any legal requirements that such agreements, notices, disclosures, and other communications be in writing.

2. case closed LLC / Customer Service
case closed LLC 
12 heron view road
new fairfield, ct 06812

3. Completion of a purchase
Credit card payment is the only form of payment case closed LLC accepts for products ordered through the Website. Any orders placed on this Website constitute a binding offer by you to conclude a purchase with case closed LLC. The binding purchase agreement comes into existence only when case closed LLC accepts your order on the Website by sending you an email or written communication, or by shipping the products ordered.

4. Taxes
Where case closed LLC is required by law to collect applicable taxes relating to your order, you authorize case closed LLC to charge the applicable taxes to your credit card.

5. Reservations and exceptions
case closed LLC reserves the right to change prices, terms, specifications, and warranties for products on this Website at any time without prior notice. case closed LLC attempts to post accurate information, but errors may sometimes occur. Any such errors in product specifications, descriptions, and pricing will be corrected when discovered and case closed LLC reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions, including after an order has been submitted. If an error in pricing is discovered after your order has been submitted, case closed LLC will inform you of the error at which time you may cancel or confirm your order at your option.

6. Product availability
Once case closed LLC accepts your order, it will attempt to promptly fill the order, subject to available inventories. Should an item not be available, we can offer to put the product on back order for you or kindly ask you to try back again.

7. Terms of payment
The purchase price for the products ordered by you is due once the order has been placed. case closed LLC will charge the credit card account you identified when your order was placed for the purchase price and applicable taxes.

8. Delivery
The products ordered will be delivered to the address entered by you through a delivery service offered by case closed LLC.

9. Right to return the purchase
You may return a purchase for any reason up to thirty (30) days following your receipt of the ordered products. If you return this purchase, case closed LLC will, upon receipt of the returned products, gladly give you a full refund, excluding shipping costs. The returned merchandise must be sent back in its original packaging, and returned in the same new condition as when sold to you, including all packaging, parts and accessories to the below address:

all in case 
attention: returns
12 heron view road
new fairfield, ct 06812

Please see our RETURN POLICY for instructions on returning your purchase.

After thirty (30) days, case closed LLC can not accept returns for any reason other than defective manufacturing.

10. Applicable law
By using this Website, you agree that the laws of the state of Connecticut shall govern these Terms and Conditions without giving effect to any conflict of laws principles. case closed LLC reserves the right to make changes to the Website and these Terms and Conditions at any time by updating this posting. By using the Website, you agree to be bound by the Terms and Conditions in effect at the time of your use and/or purchase.

11. Privacy
case closed LLC will use your personal data to process the order(s) which you have placed and for market research to improve its product range. The data is stored and processed by case closed LLC. The data will not be sold to or shared with any other third parties. case closed LLC may send you select advertisements for all in case products or notices of special promotions and other opportunities to buy all in case products. If at any time you do not wish to receive all in case advertisements or notices of future all in case promotions, please contact all in case customer support at tlc@theallincase.com.

12. Disclaimers and limitations of liability relating to use of the website
The Website is provided on an "as is," "as available" basis. Neither case closed LLC nor its affiliates, subsidiaries, or designees, nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors, or the like (collectively "Affiliates") warrant that use of the Website will be uninterrupted or error-free. Neither case closed LLC nor its Affiliates warrant the accuracy, integrity or completeness of the content provided on the Website. You expressly agree that use of the Website is at your sole risk.

You agree that under no circumstances shall case closed LLC or its Affiliates be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use the Website, including but not limited to reliance by a user on any information obtained on the Website or that result from mistakes, omissions, interruptions, deletion of files, email errors, defects, viruses, delays in operation or transmission, or any failure of performance, communications failure, theft, destruction or unauthorized access to case closed LLC records, programs, or services. The foregoing limitation of liability shall apply whether in an action of contract, negligence, or other tort. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.

13. Proprietary rights
Content included on or comprising the Website, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (collectively "Content") are protected by copyrights, trademarks, patents, and/or other proprietary rights. All Content is copyrighted as a collective work under the U.S. copyright laws and case closed LLC owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of such Content. Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from, or in any way exploit any of the Content, in whole or in part.

14. Complete agreement
You may not modify, delete, or amend these Terms and Conditions in any manner without the express written agreement of case closed LLC.

15. Headings
The section headings used in these Terms and Conditions are for convenience only and do not form a part of these Terms and Conditions. No construction or inference shall be derived from them.